Restaurant Performance

04 Jan Three Key Problems Facing Restaurants & Cafes in 2020

There is little hesitation that the restaurant industry can be a hard-hitting and unforgiving game. At times the challenges can seem overwhelming. But restaurants can plan and implement strategies to stay optimistic and acclimatize to overcome the challenges they face and continue to flourish in 2020. Australians are going to restaurants, cafes, pubs, clubs, and fast food outlets more than ever before. Making the restaurant market an attractive investment to entrepreneurs Please see below three key problems that restaurants and cafes in Australia are currently facing

11 Feb Increasing Customer Frequency

One of the easiest ways to increase frequency of your customers to your restaurant is by refining the quality and reliability of your food, the service and the ambiance at your restaurant. While improving food quality can be a costly effort, there are some cheap ways to make sure you’re serving up the best version of yourself. Smiles are free and infectious, and with over 85% of customers believe good service to be a significant characteristic of a fast-casual restaurant, training your staff to be lively and cheerful is a great place to start when trying to enhance the restaurant ambiance. In general try to treat everyone who walks through your doors like a regular.

28 Dec How to Prepare Your Restaurant for New Year’s Eve

How to Prepare Your Restaurant for New Year’s Eve Over the festive period, alcohol consumption in Australia triples and restaurants enter one of the busiest times of year when it comes to bookings. Nonetheless, customer anticipations over this busy period are a little different than they are at other times of the year. So, what can you do in the lead up to New Year’s Eve and how can you manage things on the night to ensure your customers get the New Year’s celebration that they want?

26 Nov INVIGORATE YOUR STALE BUSINESS

When you first launched your business, the excitement and enthusiasm was raw and tangible. With every step forward and with everything in, you craved to jump for joy, though you contained yourself. Your dream was becoming a reality. Your business was seeing success and victory. Life was bloody good.

20 Aug COMMON PROBLEMS FACED BY RESTAURANTS

Approximately 60% of businesses fail in the first year. So how do you safeguard your restaurant’s success and not become a statistic? Some of the startlingly common complications restaurants face are:

10 Aug Difficult Restaurant Customers

A couple walk into a restaurant and proceeded to seat themselves, treated the staff rudely and threatened to leave negative online reviews, effectively holding the servers and the restaurant hostage. Is it okay for a restaurant to publicly shame a customer—even a very rude one?

06 Aug LOCATION, LOCATION AND LOCATION

Deciding on the location of your restaurant is paramount. The suburb, street and even the district you choose for your business can have a substantial influence on its potential success. So it’s imperative to find out what’s happening in the area you’ve chosen because it needs to support your new restaurant for the years to come. Here are five key points you should consider before selecting your new restaurant or café location: